|Module / ECTS / Path / Specialisation||Module :Several keys to success in international environment : 3 ECTS.|
|Open for visitors||yes (3 ECTS)|
|Working language :||English|
|Volume of contact hours :||20 h|
|Workload to be expected by the student :||60 h|
Track : Attendance
|LEARNING GOAL 1 : Students will master state-of-the-art knowledge and tools in management fields in general, as well as in areas specific to the specialized field of management.|
|Students will understand state-of-the-art management concepts and tools and use them appropriately.|
|LEARNING GOAL 2 : Students will develop advanced-level managerial skills.|
|Students will work collaboratively in a team.|
|LEARNING GOAL 3 : Students will demonstrate their understanding of practices reflecting ethical, diversity and sustainable development values in business organizations.|
|Students will identify and analyze issues relating to diversity, ethics and sustainable development in their business context.|
|LEARNING GOAL 4: Students will study and work effectively in a multicultural and international environment.|
|Students will analyze business organizations and problems in a multicultural and international environment|
This course provides students with managerial techniques and collaborative approaches which are needed to work efficiently in an international organisation.
The course focuses on demonstrating to future international team managers how cultural differences affect management styles and how they can integrate different cultural perspectives to produce collective and effective results.
It recounts real international experiences. Students will be placed in contextualized situations such as those they will be confronted with in their daily work in order to enable them to take those initiatives which are both smart and correct and which have to be taken during the crucial first 6 months of their induction - decision-making process, cross- cultural networks, flexible communication, empowerment, collaborative and innovation techniques, and conflict management.
This training package was developed within the “Professional Development International Training Program” and has been sucessfully tested and implemented over a period of 3 years with 12 multinational teams. At the end of this course, the students will have acquired relevant knowledge and will be equipped with a mix of tools, concepts and techniques to enable them to perform to the best of their ability.
- Définir Define the features of an international environment (the notion of complexity, diversity and consensus)
- Reconnaître Recognize the features of an international environment (the notion of complexity, diversity and consensus)
- Utiliser Use flexible and effective communication in mettings, presentation, projects and negotiations
- Analyser Analyze business projects with international teams and integrate different cultural perspectives
- Développer Develop empowement and collaborative work with international teams
- Prédire Predict and resolve cross-cultural conflicts in negotiation
Session 1 - Understand the features of an international environment - The notions of complexity, diversity and consensus.
Session 2 - Learn the "unwritten rules and codes".
Session 3 - Build cross-cultural networks to develop a culture of trust - the key role of a mentor and the Circle of Trust.
Session 4 - Adopt flexible communication to read people and situations- techniques for international executives.
Session 5 - Empower multinational teams - How to bring diverse people (SMEs, stakeholders..) on board with your projects.
Session 6 - Use collaborative tools such as "Lean Management" with your multinational teams.
Session 7 - Sharpen techniques of negotiation to resolve cross-cultural conflicts and get positive results.
Key concepts to master :
An interest in Cross cultural Management
Knowledge in :
Basics knowledge of international management
Major works :
Jean-Philippe BERQUE - jpbmanagement.com
28 years of experience in global management with 13 years of working as an expatriate. A career marked by the diversity of skills and experience. Serving in international organisations (NATO - UNO - Embassies), public sector (Ministry of Defense - Ministry of Foreign Affairs), counseling and running “programmes for expats” in the private sector (UBISOFT branch, AFETI, FORM@PERF...).
JEAN-PHILIPPE, Global Business Efficiency, soon to be published.
OLIVIER MEIER, Management interculturel, Dunod.
NATHALIE PRIME, JC. USUNIER, International Marketing, Pearson. (Chapter on internationa management)
ROGER FISHER & WILLIAM URY, Getting to Yes, Negotiating an agrrement without giving in, RH Business books.
PHILIPPE ROSINSKY, Coaching across Cultures, International Management, Nicholas Brealey.
JEREMY COMFORT & PETER FRANKLIN (2011), The Mindful International Manager, Kogan.
Such behaviors as...
... may lead to expulsion from classes.