EM054M2VA1

Programme
PGE
Visitants
UE
Intercultural Management
Semestre
A
Discipline
Human resources
Volume horaire
27 H
Nombre de places
45
Ouvert aux visitants
Oui
Langue
EN
Responsable
José Luis VALLEJO GARCIA


Contribution pédagogique du cours au programme

LEARNING GOAL 1 : Students will master state-of-the-art knowledge and tools in management fields in general, as well as in areas specific to the specialized field of management.

Students will identify a business organization’s operational and managerial challenges in a complex and evolving environment.
Students will understand state-of-the-art management concepts and tools and use them appropriately.
Students will implement appropriate methodologies to develop appropriate solutions for business issues.
LEARNING GOAL 2 : Students will develop advanced-level managerial skills.
Students will work collaboratively in a team.
Students will participate in a decision-making process in a critical way.
Students will communicate ideas effectively, both orally and in writing, in a business context.
LEARNING GOAL 3 : Students will demonstrate their understanding of practices reflecting ethical, diversity and sustainable development values in business organizations.
Students will identify and analyze issues relating to diversity, ethics and sustainable development in their business context.
LEARNING GOAL 4: Students will study and work effectively in a multicultural and international environment.
Students will analyze business organizations and problems in a multicultural and international environment

Descriptif

This course is designed to raising awareness of cultural differences and to enhance intercultural sensitivity. The main goal of this course is to provide students with the knowledge and concepts necessary for solving practical problems when managing people from different nationalities, by describing, analysing and discussing real examples that illustrate such concepts.

Organisation pédagogique

Face-to-face

- Lectures

In group

- Exercises
- Oral presentations
- Projects
- Case studies/texts

Interaction

- Discussions/debates
- Games (educational, role play, simulation)
- Personal accounts

Others

Aucun élément de cette liste n'a été coché.

Objectifs pédagogiques

Cognitive domain

A l'issue du cours, l'étudiant(e) devrait être capable de / d'...
  • - (niv. 1) Recognize international teams – beyond cultural differences
  • - (niv. 2) Explain working in international teams
  • - (niv. 3) Demonstrate leading international teams: a new discipline?
  • - (niv. 4) Analyze team effectiveness in multinational organizations
  • - (niv. 5) Develop designing and forming global teams
  • - (niv. 6) Evaluate challenges of international management teams

Affective domain

A l'issue du cours, l'étudiant(e) devrait être capable de / d'...
Aucun affective domain n'a pour le moment été associé à ce cours.

Objectifs de développement durable abordés

Aucun objectif de développement durable n'a été coché.

Plan / Sommaire

SESSION 1 - Globalization and Culture - Introduction to Intercultural Communication SESSION 2 - Negotiating Across Cultures - Conflict Across Cultures SESSION 3 - Cultural Complexity - Psychology of Culture SESSION 4 - Cultural Intelligence - Intercultural Competence SESSION 5 - Management of Multicultural Teams - Organizational Culture SESSION 6 - Understanding Diversity - Religion and Spirituality in the Workplace SESSION 7 - Ethics and Culture - Culture and Corporate Social Responsibility

Prérequis nécessaires

Connaissances en / Notions clés à maîtriser

Students must have basic knowledge on management and international business.
Culture and its Characteristics, Cultural Understanding and Sensitivity, Global Communication, Variables in the Communication Process, Conflict Resolution and Negotiations, Changing Organizational Culture, Defining Cultural Diversity, Ethical Behavior in the Global Workplace.

Supports pédagogiques

Mandatory tools for the course

Aucun élément de cette liste n'a été coché.

Documents in all formats

- Photocopies
- Newspaper articles
- Case studies/texts
- Worksheets

Moodle platform

Aucun élément de cette liste n'a été coché.

Software

Aucun élément de cette liste n'a été coché.

Additional electronic platforms

Aucun élément de cette liste n'a été coché.

Bibliographie recommandée

Ouvrages principaux

Adler, N. J. (2002). Multicultural Teams. International Dimensions of Organizational Behavior. South Western-Thomson Learning. Canada, pp. 133-163. Moran R. T., Abramson, N. R. and Moran S. V. (2014). Managing Cultural Differences. Routledge; 9 edition. Thomas, D. C. (2008). Cross-Cultural Management: Essential Concepts. SAGE Publications, Inc; 2nd edition. Vallejo García J. L. (2015). Intercultural Competence: A Conducive Factor of Managers' Readiness for Organizational Change. Verlag Dr. Kovac.

Littérature complémentaire

Distefano, J. J. and Maznevsky, M. (2000). Creating value with diverse teams in global management. Organizational Dynamics. Vol. 29, No. 1. pp. 45-63. Phillips, N. (1993). Creating teams / managing teams / dealing with disruption. Managing International Teams. Financial Times. Pitman Publishing. London. Uber Grosse, C. (2002). Managing communication within virtual intercultural teams. Business Communication Quarterly. Vol. 65, No. 4 (December). pp. 22-38.

Travaux de recherche de l'EM : Veillez à mobiliser au moins une ressource

Peuvent être renseignés les manuels coordonnés, les traductions de manuel, les études de cas traduites etc…
Aucun ouvrage n'a été renseigné.

Modalités d'évaluation

Liste des modalités d'évaluation

Evaluation intermédiaire / contrôle continu 1Autre (date, contrôle surprise...) :
Orale (20 min) / en groupe / Anglais / pondération : 15 %
Précisions : students will be organized in teams of 5 or 6 in order to prepare a group presentation based on intercultural competence and the seven levels of analysis of national systems. Especific topics will be distributed by the professor.
Cette évaluation sert à mesurer LO2.1, LO2.2, LO2.3, LO4.1
Evaluation intermédiaire / contrôle continu 2Séance n° 6
Ecrite / individuelle / Anglais / pondération : 15 %
Précisions : students will have to write an essay of 1,700 words about the concept of intercultural competence associated with a specific area of management. The list of topics and distribution will be provided by the professor.
Cette évaluation sert à mesurer LO1.1, LO1.2, LO1.3, LO3.1
Evaluation finaleSemaine d'examens
Ecrite (60 min) / individuelle / Anglais / pondération : 70 %
Précisions : students will have to respond several specific questions which might be related to any topic explored in class or in the readings. In case of open questions, answers have to be in one or two paragraphs in order to be concise. The number of questions will be provided by the professor prior to the final examination.
Cette évaluation sert à mesurer LO1.2, LO1.3, LO3.1, LO4.2
Aucune modalité d'évaluation n'a pour le moment été attribuée à ce cours.