Intercultural Management and Leadership


PGE 2A - International and European Business
Intercultural management and Leadership
Organizational behavior / Leadership
Contact hours
20 H
Number of spots
Open to visitors

Pedagogical contribution of the course to the program

Développer un management à impact grâce aux connaissances et aux outils les plus récents dans les domaines du management

Developing a strategic and managerial vision in a complex, uncertain and changing environment

Développer des compétences managériales de niveau avancé se traduisant par un leadership responsable

Co-build a managerial and organizational culture through collaborations and team projects
Recommend decision making by taking a critical approach to driving change in organizations
Effectively argue his ideas orally and in writing with a professional posture

Mettre en place un management responsable par des pratiques reflétant les valeurs d’éthique, de diversité et de développement durable

Co-creating responsible management in one's professional practice

Pratiquer un management à impact dans un environnement multiculturel et international, porté par un "European mindset"

Communicate in a professional context in (foreign) languages, in writing and/or orally
Formulate solutions to organizational challenges in a multicultural and international context, driven by a "European mindset"


This course provides a starting point to future managers and leaders dealing with culturally diverse teams in domestic and international business settings. This course will address topics such as cultural differences and their role in the management of organizations and teams as well as aspects related to international organizational behavior, human resource management, leadership, workforce and team diversity, communication, decision making and conflict resolution. Various trends in these areas as well as a number of challenges for managers of international teams will also be discussed. By the end of this course, students will have acquired relevant knowledge and insights into the management of international workforce / intercultural management, readiness for change, teams and the related implications for international organizations.

Teaching methods


- Lectures
- E-learning

In group

- Exercises
- Oral presentations
- Projects
- Case studies/texts


- Discussions/debates
- Games (educational, role play, simulation)


No items in this list have been checked.

Learning objectives

Cognitive domain

Upon completion of this course, students should be able to
  • - (level 4) Analyze team effectiveness in multinational organizations
  • - (level 4) examine the main driving forces of cultural human activity and behaviour
  • - (level 5) determine the critical features of culture and their influence on management
  • - (level 5) evaluate the tools to increase competence within multicultural environments
  • - (level 6) develop a sense of cultural intelligence in order to become more assertive when dealing with other cultures

Affective domain

Upon completion of this course, students should be able to
  • - (level 4) analyze the different theories and concepts
  • - (level 4) integrate the knowledge acquired through the different models presented
  • - (level 4) formulate fundamental questions regarding global challenges


- Course Introduction / The Role of the Global Leader - Global Leaders and Culture - Global Leaders and Communications - Cross-Cultural Orientations Model - Global Leadership in Negotiations - Global Leaders learn from other Management Systems - Management of Multicultural Teams - Managing Diversity in the Global Work Culture - Women as Leaders in Global Business - Global Leaders in the Changing Knowledge Culture

No prerequisite has been provided

Knowledge in / Key concepts to master

Basic knowledge of international management.

Teaching material

Mandatory tools for the course

- Computer

Documents in all formats

- Photocopies
- Case studies/texts
- Worksheets

Moodle platform

- Interface to submit coursework
- Assessments
- Other : Final Exam


No items in this list have been checked.

Additional electronic platforms

No items in this list have been checked.

Recommended reading

- Moran, R. T., Harris, P. and Moran, S. (2007). Managing Cultural Differences. Global Leadership Strategies for the 21st Century. Oxford, UK: Elsevier Inc.

- Bennett, J. M. (Ed) (2015). The SAGE Encyclopedia of Intercultural Competence. First Edition. United States: SAGE Publications, Inc. - Deardorff, D. K. (Ed) (2009). The SAGE Handbook of Intercultural Competence. First Edition. United States: SAGE Publications, Inc. - Hofstede, G., Hofstede, G. J. and Minkov, M. (2010). Cultures and Organizations: Software of the Mind. Third Edition. U.K: McGraw-Hill Education. - Medina Walker, D., Walker, T. and Schmitz, J. (2003). Doing Business Internationally, Second Edition: The Guide to Cross-Cultural Success. New York: McGraw-Hill. - Moodian, M. A. (2009). Contemporary Leadership and Intercultural Competence: Exploring the Cross-Cultural Dynamics Within Organizations. United States: SAGE Publications, Inc. - Schneider, S. C. and Barsoux, J-L. (2002). Managing Across Cultures. Second Edition. United Kingdom: Prentice Hall. - Spencer-Oatey, H. and Franklin, P. (2009). Intercultural Interaction. A Multidisciplinary Approach to Intercultural Communication. U.K: Palgrave MacMillan. - Steers, R. M., Nardon, L. and Sánchez-Runde, C. (2013). Management across Cultures: Developing Global Competencies. U.K: Cambridge University Press. - Thomas, D. C. and Inkson, K. (2004). Cultural Intelligence. People Skills for Global Business. United States: Berrett-Koehler Publishers, Inc. - Ting-Toomey, S. (1999). Communicating Across Cultures. United States: The Guilford Press. - Vallejo García, J. L. (2005). Intercultural Competence: A Conducive Factor of Managers' Readiness for Organizational Change. Hamburg: Verlag Dr. Kovac.

EM Research: Be sure to mobilize at least one resource

Textbooks, case studies, translated material, etc. can be entered
- Vallejo García, J. L. (2005). Intercultural Competence: A Conducive Factor of Managers' Readiness for Organizational Change. Hamburg: Verlag Dr. Kovac.


List of assessment methods

Intermediate assessment / continuous assessment 1Other (date, pop quiz, etc.) :
Oral (20 Min.) / Group / English / Weight : 30 %
Details : Students will be organized in teams of 5 or 6 in order to prepare a group presentation based on intercultural competence and the seven levels of analysis of national systems. Specific topics will be distributed by the professor.
This evaluation is used to measure LO2.1, LO2.2, LO2.3, LO4.1
Intermediate assessment / continuous assessment 2Class no. 6
Written (20 Min.) / Individual / English / Weight : 20 %
Details : Students will have to write an essay of 1,200 words about the concept of intercultural competence associated with a specific area of management. The list of topics and distribution will be provided by the professor.
This evaluation is used to measure LO1.1, LO1.2, LO1.3, LO3.1
Final evaluationExam week
Written (60 Min.) / Individual / English / Weight : 50 %
Details : Students will have to respond several specific questions which might be related to any topic explored in class or in the readings. In case of open questions, answers have to be in one or two paragraphs in order to be concise. The number of questions will be provided by the professor prior to the final examination.
This evaluation is used to measure LO1.2, LO1.3, LO3.1, LO4.2
No assessment methods have been attributed to this course yet.