Intercultural Management - gr.1

EM054M2NA1

Semester
A
Discipline
Human resources
Contact hours
27 H
Number of spots
45
Open to visitors
Yes
Language
Coordinator
José Luis VALLEJO GARCIA

List of lecturers

Lecturer(s) Email Contact hours - lecture
José Luis VALLEJO GARCIA jose.vallejo@em-strasbourg.eu 27 h

Pedagogical contribution of the course to the program

No educational contribution associated with this course for this program.

Description

This course is designed to raising awareness of cultural differences and to enhance intercultural sensitivity. The main goal of this course is to provide students with the knowledge and concepts necessary for solving practical problems when managing people from different nationalities, by describing, analysing and discussing real examples that illustrate such concepts.

Teaching methods

Face-to-face

- Lectures

In group

- Exercises
- Oral presentations
- Projects
- Case studies/texts

Interaction

- Discussions/debates
- Games (educational, role play, simulation)
- Personal accounts

Others

No items in this list have been checked.

Learning objectives

Cognitive domain

Upon completion of this course, students should be able to
  • - (level 1) Recognize international teams – beyond cultural differences
  • - (level 2) Explain working in international teams
  • - (level 3) Demonstrate leading international teams: a new discipline?
  • - (level 4) Analyze team effectiveness in multinational organizations
  • - (level 5) Develop designing and forming global teams
  • - (level 6) Evaluate challenges of international management teams

Affective domain

Upon completion of this course, students should be able to
None affective domain have been associated with this course yet

Outline

SESSION 1 - Globalization and Culture - Introduction to Intercultural Communication SESSION 2 - Negotiating Across Cultures - Conflict Across Cultures SESSION 3 - Cultural Complexity - Psychology of Culture SESSION 4 - Cultural Intelligence - Intercultural Competence SESSION 5 - Management of Multicultural Teams - Organizational Culture SESSION 6 - Understanding Diversity - Religion and Spirituality in the Workplace SESSION 7 - Ethics and Culture - Culture and Corporate Social Responsibility

No prerequisite has been provided

Knowledge in / Key concepts to master

Students must have basic knowledge on management and international business.
Culture and its Characteristics, Cultural Understanding and Sensitivity, Global Communication, Variables in the Communication Process, Conflict Resolution and Negotiations, Changing Organizational Culture, Defining Cultural Diversity, Ethical Behavior in the Global Workplace.

Teaching material

Mandatory tools for the course

No items in this list have been checked.

Documents in all formats

- Photocopies
- Newspaper articles
- Case studies/texts
- Worksheets

Moodle platform

No items in this list have been checked.

Software

No items in this list have been checked.

Additional electronic platforms

No items in this list have been checked.

Recommended reading


Adler, N. J. (2002). Multicultural Teams. International Dimensions of Organizational Behavior. South Western-Thomson Learning. Canada, pp. 133-163. Moran R. T., Abramson, N. R. and Moran S. V. (2014). Managing Cultural Differences. Routledge; 9 edition. Thomas, D. C. (2008). Cross-Cultural Management: Essential Concepts. SAGE Publications, Inc; 2nd edition. Vallejo García J. L. (2015). Intercultural Competence: A Conducive Factor of Managers' Readiness for Organizational Change. Verlag Dr. Kovac.

Distefano, J. J. and Maznevsky, M. (2000). Creating value with diverse teams in global management. Organizational Dynamics. Vol. 29, No. 1. pp. 45-63. Phillips, N. (1993). Creating teams / managing teams / dealing with disruption. Managing International Teams. Financial Times. Pitman Publishing. London. Uber Grosse, C. (2002). Managing communication within virtual intercultural teams. Business Communication Quarterly. Vol. 65, No. 4 (December). pp. 22-38.

EM Research: Be sure to mobilize at least one resource

Textbooks, case studies, translated material, etc. can be entered
No reading material has been provided.

Assessment

List of assessment methods

Intermediate assessment / continuous assessment 1Other (date, pop quiz, etc.) : To be determined
Oral (10 Min.) / Individual / English / Weight : 30 %
This evaluation is used to measure ILO1.1-PGE, ILO1.2-PGE, ILO1.3-PGE
Intermediate assessment / continuous assessment 2Last class
Written / Individual / English / Weight : 30 %
This evaluation is used to measure ILO2.1-PGE, ILO2.2-PGE, ILO2.3-PGE
Final evaluationLast class
Oral (20 Min.) / Group / English / Weight : 40 %
Details : The groups will be configured at the beginning of the semester.
This evaluation is used to measure ILO2.4-PGE, ILO3.1-PGE, ILO3.2-PGE, ILO4.1-PGE, ILO4.2-PGE
No assessment methods have been attributed to this course yet.