|Course set (UE) / Credits (ECTS) / Track / Specialization||Module :Intercultural Management : 5 ECTS.|
|Open for visitors||yes (5 ECTS)|
|Working language :||English|
|Volume of contact hours :||27 h|
|Workload to be expected by the student :||108 h|
Track : Attendance
|LEARNING GOAL 1 : Students will master state-of-the-art knowledge and tools in management fields in general, as well as in areas specific to the specialized field of management.|
|Students will identify a business organization’s operational and managerial challenges in a complex and evolving environment.|
|Students will understand state-of-the-art management concepts and tools and use them appropriately.|
|Students will implement appropriate methodologies to develop appropriate solutions for business issues.|
|LEARNING GOAL 2 : Students will develop advanced-level managerial skills.|
|Students will work collaboratively in a team.|
|Students will participate in a decision-making process in a critical way.|
|Students will communicate ideas effectively, both orally and in writing, in a business context.|
|LEARNING GOAL 3 : Students will demonstrate their understanding of practices reflecting ethical, diversity and sustainable development values in business organizations.|
|Students will identify and analyze issues relating to diversity, ethics and sustainable development in their business context.|
|LEARNING GOAL 4: Students will study and work effectively in a multicultural and international environment.|
|Students will analyze business organizations and problems in a multicultural and international environment|
This course is designed to raising awareness of cultural differences and to enhance intercultural sensitivity. The main goal of this course is to provide students with the knowledge and concepts necessary for solving practical problems when managing people from different nationalities, by describing, analysing and discussing real examples that illustrate such concepts.
- Recognize international teams – beyond cultural differences
- Explain working in international teams
- Demonstrate leading international teams: a new discipline?
- Analyze team effectiveness in multinational organizations
- Develop designing and forming global teams
- Evaluate challenges of international management teams
- Globalization and Culture
- Introduction to Intercultural Communication
- Negotiating Across Cultures
- Conflict Across Cultures
- Cultural Complexity
- Psychology of Culture
- Cultural Intelligence
- Intercultural Competence
- Management of Multicultural Teams
- Organizational Culture
- Understanding Diversity
- Religion and Spirituality in the Workplace
- Ethics and Culture
- Culture and Corporate Social Responsibility
Culture and its Characteristics, Cultural Understanding and Sensitivity, Global Communication, Variables in the Communication Process, Conflict Resolution and Negotiations, Changing Organizational Culture, Defining Cultural Diversity, Ethical Behavior in the Global Workplace.
Students must have basic knowledge on management and international business.
Adler, N. J. (2002). Multicultural Teams. International Dimensions of Organizational Behavior. South Western-Thomson Learning. Canada, pp. 133-163.
Moran R. T., Abramson, N. R. and Moran S. V. (2014). Managing Cultural Differences. Routledge; 9 edition.
Thomas, D. C. (2008). Cross-Cultural Management: Essential Concepts. SAGE Publications, Inc; 2nd edition.
Vallejo García J. L. (2015). Intercultural Competence: A Conducive Factor of Managers' Readiness for Organizational Change. Verlag Dr. Kovac.
Distefano, J. J. and Maznevsky, M. (2000). Creating value with diverse teams in global management. Organizational Dynamics. Vol. 29, No. 1. pp. 45-63.
Phillips, N. (1993). Creating teams / managing teams / dealing with disruption. Managing International Teams. Financial Times. Pitman Publishing. London.
Uber Grosse, C. (2002). Managing communication within virtual intercultural teams. Business Communication Quarterly. Vol. 65, No. 4 (December). pp. 22-38.
Behaviors such as
may lead to expulsion from the class/course.