|Module / ECTS / Path / Specialisation|
|Open for visitors||yes (5 ECTS)|
|Jean Philippe BERQUEfirstname.lastname@example.org|
|Working language :||English|
|Volume of contact hours :||27 h|
|Workload to be expected by the student :||80 h|
Track : Attendance
- This course provides students with managerial techniques and collaborative approaches which are needed to work efficiently in an international organisation.
The course focuses on demonstrating to future international team managers how cultural differences affect management styles and how they can integrate different cultural perspectives to produce collective and effective results. It recounts real international experiences.
- Students will be placed in contextualized situations such as those they will be confronted with in their daily work in order to enable them to take those initiatives which are both smart and correct and which have to be taken during the crucial first 6 months of their induction - decision-making process, cross-cultural networks, flexible communication, empowerment, collaborative and innovation techniques, and conflict management.
This training package was developed within the “Professional Development International Training Programme” and was sucessfully tested and implemented over a period of 3 years with 12 multinational teams. At the end of this course, the students will have acquired relevant knowledge and will be equipped with a mix of tools, concepts and methods to enable them to perform to the best of their ability.
- Définir Define the features of an international environment (the notion of complexity, diversity and consensus)
- Reconnaître Recognize the features of an international environment (the notion of complexity, diversity and consensus)
- Utiliser Use flexible and effective communication in mettings, presentation, projects and negotiations
- Analyser Analyze business projects with international teams and integrate different cultural perspectives
- Développer develop empowerment and collaborative work with multinational teams
- Prédire Predict and resolve cross-cultural conflicts in negotiation
- Influencer Influence positively the outcome of business transactions
Session 1 - Understand the features of an international environment - The notions of complexity, diversity and consensus.
Session 2 - Learn the "unwritten rules and codes".
Session 3 - Build cross-cultural networks to develop a culture of trust - the key role of a mentor and the Circle of Trust.
Session 4 - Adopt flexible communication to read people and situations- techniques for international executives.
Session 5 - Empower multinational teams - How to bring diverse people (SMEs, stakeholders..) on board with your projects.
Session 6 - Use collaborative tools such as "mind mapping" with your multinational teams.
Session 7 - Sharpen techniques of negotiation to resolve cross-cultural conflicts and get positive results.
Key concepts to master :
An interest in Cross cultural Management
Knowledge in :
Basics knowledge of international management
Major works :
J.P. BERQUE has 30 years of experience in global management with 15 years of working as an expatriate. A career marked by the diversity of skills and experience. Serving in international organisations such as NATO, UNO or Embassy), and also in the private sector such as consulting agencies or companies), running “programmes for expats”.
J.P. BERQUE, Reference manual (updated version).
J.P. BERQUE, Global Business Efficiency, to be published in 2019.
OLIVIER MEIER, Management interculturel, Dunod.
NATHALIE PRIME, JC. USUNIER, International Marketing, Pearson. (Chapter on international management)
ROGER FISHER & WILLIAM URY, Getting to Yes, Negotiating an agrrement without giving in, RH Business books.
PHILIPPE ROSINSKY, Coaching across Cultures, International Management, Nicholas Brealey.
JEREMY COMFORT & PETER FRANKLIN (2011), The Mindful International Manager, Kogan.
Such behaviors as...
... may lead to expulsion from classes.