|Course set (UE) / Credits (ECTS) / Track / Specialization||Module :Intercultural Softskills : 5 ECTS.|
|Open for visitors||yes (5 ECTS)|
|Working language :||English|
|Volume of contact hours :||27 h|
|Workload to be expected by the student :||108 h|
Track : Attendance
|LEARNING GOAL 1 : Students will master state-of-the-art knowledge and tools in management fields in general, as well as in areas specific to the specialized field of management.|
|Students will understand state-of-the-art management concepts and tools and use them appropriately.|
|Students will implement appropriate methodologies to develop appropriate solutions for business issues.|
|LEARNING GOAL 2 : Students will develop advanced-level managerial skills.|
|Students will communicate ideas effectively, both orally and in writing, in a business context.|
|LEARNING GOAL 4: Students will study and work effectively in a multicultural and international environment.|
|Students will demonstrate written and oral competency in two foreign languages.|
|Students will analyze business organizations and problems in a multicultural and international environment|
This class will help you to develop your intercultural and multilingual skills by generating opportunities for self-reflection. You will also familiarise with useful storytelling techniques to better understand and explain how you intend to develop intercultural skills abroad and become a more effective global manager.
- Outline the expected outcome of your international experience in a dramatic, compelling way
- Identify your strengths and weaknesses in terms of the dimensions of intercultural effectiveness
- Predict intercultural conflict situations
- Interpret your interlocutor's behaviour according to his/her culture
- Develop your intercultural effectiveness
- Assess your level of intercultural sensitivity
The course will be divided into three broad sections:
Section 1 :
Developing your intercultural skills
In this module, students will learn to decipher cultural differences and will enhance and capitalise on their intercultural skills for successful job applications
Section 2 :
Developing your multilingual skills
Storytelling to enhance your cross-cultural awareness and employability
In this module, students will utilize their cross-cultural and self-discovery knowledge in order to better communicate in a global work environment. To achieve this goal, they will:
1. Use connotative narrative structures to both decode and encode cultural and personal messages,
2. Communicate on their overseas learning experiences to enhance their employability across diverse cultures.
As a result, students will be better able to:
1. Bridge the gap between their theoretical knowledge of cultures / cross-cultural interactions and their actual experiences of cross-cultural challenges.
2. Communicate in an individually distinctive manner in order to enjoy higher credibility as global thinkers and doers.
So What?: How to Communicate What Really Matters to Your Audience
by Mark Magnacca
Chatwin, Bruce. (1987). The Songlines. 1st ed. New York: Viking.
Gannon, Martin J. (2004). Cultural Metaphors. Metaphorical Journeys through 28 Nations, Clusters of Nations, and Continents. 3rd ed. Thousand Oaks, Calif.: Sage Publications, 7.
Gannon, M. J. (2011). Cultural Metaphors: Their Use in Management Practice as a Method for Understanding Cultures. Online Readings in Psychology and Culture. Retrieved from:
Hall, E. (1990). Understanding Cultural Differences. Yarmouth, ME: Intercultural Press.
Hofstede, G. (2010). Cultures and Organizations: Software of the Mind. 3rd ed. New York: McGraw-Hill.
La Fontaine, J. (1668). “The Funeral of the Lioness”, Fables, Volume 2, Book 8, Fable 14 (1668)
La Fontaine, J. (1668). “The Cicada and the Ant”, Fables, Volume 1, Book 1, Fable 1 in The Complete Fables of Jean de la Fontaine by Norman B. Spector, Northwestern University Press; 1st edition (June 1, 1988)
Stéphane DANGEL, Patricia TEHAMI, « Storytelling and Self-Management » : Les Frontières du vécu à la croisée des cultures dans le cadre d’un cours de Développement Personnel et Professionnel à EM Strasbourg Business School (Actes du 43e Congrès UPLEGESS, Strasbourg, 27-30 mai 2015, p. 201-208)
- Patricia TEHAMI. “Enhancing Students’ Cross-cultural Understanding and Employability through Storytelling”, Decision Line, Vol. 48, N°4, July 2017, pp. 7-9.
Behaviors such as
may lead to expulsion from the class/course.