|Unité d'enseignement / ECTS / Parcours/Spécialisation(s)||UE : Business Process Modeling : 3 ECTS.|
|Discipline||Management des Systèmes d'information|
|Ouvert aux visitants||oui (3 ECTS)|
|Nombre de places disponibles||40|
|Langue de travail :||English|
|Volume horaire en présentiel :||20 h|
|Heures de travail totales à prévoir par l'étudiant :||60 h|
Track : Présentiel
|LEARNING GOAL 1 : Students will master state-of-the-art knowledge and tools in management fields in general, as well as in areas specific to the specialized field of management.|
|Students will understand state-of-the-art management concepts and tools and use them appropriately.|
|Students will implement appropriate methodologies to develop appropriate solutions for business issues.|
|LEARNING GOAL 2 : Students will develop advanced-level managerial skills.|
|Students will participate in a decision-making process in a critical way.|
|Students will communicate ideas effectively, both orally and in writing, in a business context.|
Processes are at the heart of all organizations that aim at producing and delivering products/ services that will meet customer needs. In order to remain competitive, continuously examining, redesigning, and improving business processes has become crucial. Therefore, this course aims at training students in modeling business processes, improving the efficiency of organizational processes and using software to do so.
- Describe a business process
- Apply a software of business process modelling
- Model a business process
- Reorganize business processes to increase organizational performance
Session 1 (3h) : Course presentation; Business process introduction; Business process management (BPM); BPM lifecycle
Session 2 (4h): Introduction to BPMN (2h); Introduction to the use of a BPMN software for process modeling (free software application)
Session 3 (4h) : BPMN second part (~2h); Usage of the BPMN software (2h)
Session 4 (3h) : Creating groups for the project work: modelling a well-known business process + providing some guidelines for analysing and modelling the process.
Session 5 (2h) : Examples of business process modeling (good practices and common errors)
Session 6 (4h) : Work group presentation and discussion + remarks and conclusion
“Fundamentals of Business Process Management” (2013) Dumas, M., La Rosa, M., Mendling, J., Reijers, H. Eds.; Springer-Verlag - http://www.springer.com/us/book/9783642331428
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